How to deactivate, close or delete Branch Account

Branch, a fintech powerhouse, has been at the forefront of this financial revolution, offering users quick access to loans and financial services. However, as life’s financial landscape evolves, there may come a time when you need to bid farewell to your Branch account.  

Whether you are no longer using your Branch account, or you simply want to delete it, this blog post is here to guide you through the steps to deactivate, close or delete your Branch account. We will provide detailed instructions on how to make sure you successfully close your Branch account. So, let’s get started!

Reasons to Deactivate, Close or Delete a Branch Account 

If you are considering deactivating, closing, or deleting your Branch account, it is important to understand the reasons why you may want to take this step. Here are a few common reasons:

  1. Inactive account: If you are no longer using your Branch account and it has become inactive, it may be a good idea to close or delete it. This will help you declutter your online presence and ensure that your personal information is not being stored unnecessarily.
  2. Privacy concerns: If you have concerns about the privacy and security of your personal information, closing your Branch account can provide peace of mind. By deleting your account, you can ensure that your data is no longer stored on Branch’s servers.
  3. Dissatisfaction with the platform: If you are not satisfied with the services or features provided by Branch, you may want to consider closing your account. This allows you to explore other alternatives that better suit your needs.

Remember, closing or deleting your Branch account is a personal decision, and you should carefully consider your reasons before taking any action. In the next section, we will guide you through the steps to deactivate, close, or delete your Branch account. Stay tuned!

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How to deactivate, close or delete Branch Account  

If you have made the decision to deactivate, close, or delete your Branch account, we are here to guide you through the process step by step. Follow these instructions to ensure a smooth and successful account closure:

  1. Log in to your Branch account: Before you can proceed with deactivating, closing, or deleting your account, make sure you are logged in. This will allow you to access the necessary settings.
  2. Navigate to your account settings: Once logged in, look for the settings tab or profile section within your Branch account. This is where you will find the options to deactivate, close, or delete your account.
  3. Select the desired option: Depending on your preferences, choose the option that aligns with your intention. If you want to temporarily deactivate your account, look for the deactivation option. If you wish to permanently close or delete your account, select the appropriate option.
  4. Confirm your decision: After selecting the desired option, you will likely be asked to confirm your decision. Be sure to carefully read any prompts or notifications before proceeding.
  5. Follow any additional instructions: Depending on the platform, there may be additional steps or requirements to complete the account closure process. Make sure to follow any instructions provided to ensure that your account is properly deactivated, closed, or deleted.

By following these steps, you can effectively deactivate, close, or delete your Branch account and move forward with confidence. Remember to carefully consider your decision before taking action, as account closures are often permanent and irreversible.

Troubleshooting Tips   

  • Clear your browser cache: If you encounter any issues while trying to deactivate, close, or delete your Branch account, clearing your browser cache can often resolve these problems. This will help ensure that you have the most up-to-date version of the Branch website and that any temporary files causing issues are removed.
  • Check your internet connection: A stable internet connection is essential when performing account-related actions. If you are experiencing difficulties, try switching to a different network or restarting your modem/router.
  • Contact Branch support: If you have followed all the steps correctly and are still unable to deactivate, close, or delete your account, reaching out to Branch support can provide additional assistance. They have a team of knowledgeable representatives who can help troubleshoot and resolve any technical issues you may be facing.
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Remember, troubleshooting can be frustrating, but don’t give up! These tips should help you overcome any hurdles and successfully close your Branch account. Good luck!

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Why did my Branch account close?

There are a few reasons why your Branch account might have closed. Here are some of the most common reasons:

  • You did not repay your loan on time.
  • You violated the terms of your loan agreement.
  • You requested to close your account.
  • Branch closed your account due to fraud or other suspicious activity.

How can I delete my account on Branch app?

To delete your account on the Branch app, you can follow these steps:

  1. Open the Branch app.
  2. Tap on the “Profile” tab.
  3. Scroll down and tap on “Settings”.
  4. Tap on “Delete Account”.
  5. Enter your password and tap on “Delete Account” again to confirm.

What happens if you don’t pay Branch loan?

If you do not repay your Branch loan on time, you may face the following consequences:

  • Late fees.
  • Increased interest rates.
  • Garnishment of wages.
  • Damage to your credit score.
  • Legal action.

What is the highest loan amount in Branch app?

The highest loan amount in the Branch app is N500,000. However, the amount of loan you are approved for will depend on your credit history, income, and other factors.

Which loan app gives up to 200000?

There are a few loan apps that give up to N200,000. Here are some of the most popular ones:

  • FairMoney
  • Branch
  • Okash
  • Palmcredit
  • Renmoney

When choosing a loan app, it is important to compare the interest rates, fees, and terms of each offer. You should also make sure that the app is legitimate and has a good reputation.


In conclusion, deactivating, closing, or deleting your Branch account can be a straightforward process when you have the right guidance. By considering your reasons for wanting to take this step and following the steps outlined in this blog post, you can successfully close your Branch account.

We hope this blog post has been helpful in guiding you through the steps to deactivate, close, or delete your Branch account. Good luck with your account closure!