You can do your banking from your phone or computer, thanks to digital banks like ALAT by Wema. It’s super convenient and flexible. But what if you decide it’s time to say goodbye to your ALAT account for some reason? Maybe you want to try something different or you’re worried about security.
In this blog post, we’ll provide step-by-step instructions on how to deactivate, close or delete your Alat by Wema account. We’ll also discuss what happens when you choose to deactivate, close or delete your account, so you can make an informed decision. So let’s dive right in and explore the process of deactivating, closing or deleting your Alat by Wema account.
Why You Might Want to Deactivate Your Alat Account
There can be various reasons why you might want to take this step. Let’s explore some of the common reasons:
- Limited usage: If you find that you are no longer using your Alat account as frequently as before, deactivating or closing it can help declutter your financial landscape and simplify your banking activities.
- Security concerns: In case you have any security concerns or suspect unauthorized access to your account, it is advisable to deactivate or close it to ensure the safety of your personal and financial information.
- Change of banking preferences: You might have found a new banking service or platform that better suits your needs and preferences. In such cases, deactivating or closing your Alat account allows you to fully embrace your new banking solution.
By understanding why you might want to deactivate, close, or delete your Alat by Wema account, you can make an informed decision about the future of your banking journey.
How to deactivate, close or delete Alat by Wema Account
If you have decided that it’s time to deactivate, close, or delete your Alat by Wema account, here are the steps you need to follow:
- Contact customer support: Start by reaching out to Alat by Wema’s customer support team. They can provide you with specific instructions and guide you through the process. You can reach them via phone, email, or chat.
- Provide necessary information: You may be required to provide certain information to verify your identity and account ownership. This could include your full name, account number, and any additional security questions.
- Complete the necessary forms: Alat by Wema may have specific forms or documentation that need to be filled out to initiate the account closure process. Ensure you complete these accurately and provide any required supporting documents.
- Transfer or withdraw funds: Before closing your account, make sure to transfer or withdraw any funds remaining in your Alat by Wema account. This will prevent any inconvenience or loss of funds.
- Confirm the closure: After following the necessary steps, confirm with customer support that your account has been successfully closed or deactivated. They will be able to provide you with confirmation and answer any additional questions you may have.
Remember, before making the decision to deactivate, close, or delete your Alat by Wema account, it’s important to consider your personal circumstances and banking needs.
What Happens After Deactivation, Closing, or Deleting Your Alat Account?
After deactivating, closing, or deleting your Alat by Wema account, there are a few things you can expect to happen. Here’s what you need to know:
- Account removal: Once your account is deactivated, closed, or deleted, you will no longer have access to it. This means you won’t be able to log in or perform any transactions using that account.
- Loss of transaction history: When you deactivate, close, or delete your account, your transaction history will be erased. This includes any past deposits, withdrawals, and transfers. Therefore, it’s important to save any necessary transaction records before proceeding.
- Cancellation of linked services: If you had any services linked to your Alat by Wema account, such as automatic bill payments or direct deposits, they will be canceled. You will need to make alternative arrangements for these services if you still require them.
- Termination of account benefits: Any benefits or perks associated with your Alat by Wema account, such as cashback rewards or special offers, will no longer be available to you after the closure or deactivation.
It’s essential to carefully consider these implications before deactivating, closing, or deleting your Alat by Wema account to ensure it aligns with your financial goals and needs.
How do I deactivate my Wema account?
To deactivate your Wema account, you can follow these steps:
- Visit a Wema Bank branch.
- Bring your valid ID and a letter requesting account deactivation.
- Fill out the account deactivation form and submit it to the bank teller.
- The bank will process your request and your account will be deactivated within 24 hours.
How do I reactivate my Wema Bank app?
If you have accidentally deactivated your Wema Bank app, you can reactivate it by following these steps:
- Go to the Google Play Store or Apple App Store and download the Wema Bank app.
- Open the app and sign in with your account details.
- The app will ask you to activate your account. Follow the instructions to complete the activation process.
How do I activate my Alat profile?
To activate your Alat profile, you can follow these steps:
- Open the Wema Bank app.
- Tap on the ALAT tab.
- Tap on Activate Profile.
- Enter your phone number and OTP.
- Tap on Activate.
How do I block my Wema account if my phone is stolen?
If your phone is stolen, you can block your Wema account to prevent unauthorized access. You can do this by following these steps:
- Dial 945911# from your phone.
- Enter your account number and USSD PIN.
- Press #.
Your account will be blocked immediately. You can unblock your account by visiting a Wema Bank branch and providing your valid ID.
How do I temporarily lock my bank account?
If you need to temporarily lock your Wema bank account, you can do so by following these steps:
- Log in to your Wema Bank internet banking.
- Click on the Account Services tab.
- Click on Temporary Account Lock.
- Enter your account number and password.
- Click on Lock Account.
Your account will be locked for 24 hours. You can unlock your account by following the same steps and clicking on Unlock Account.
In summary, deactivating, closing, or deleting your Alat by Wema account is a decision that should be made after careful consideration of your banking needs and personal circumstances.
Remember, making an informed decision about deactivating, closing, or deleting your Alat by Wema account is crucial to ensure it aligns with your financial goals and needs. If you have any further questions or concerns, don’t hesitate to reach out to customer support for assistance.