How to get DotPay POS, Login, Charges, Daily Target, Become Dotpay Agent, DotPay POS Customer Care Phone and Whatsapp Number

DotPay POS emerges as a leading player in the payment industry, offering businesses a seamless and convenient way to accept various payment methods. From card payments to mobile wallet transactions, DotPay POS provides a comprehensive solution to meet the evolving needs of modern businesses.

In this article, we will delve into the world of DotPay POS, exploring key aspects such as how to obtain a DotPay POS, the login process, charges associated with its usage, daily targets, becoming a DotPay agent, and the availability of customer support through phone and WhatsApp.

By the end of this guide, you will have a comprehensive understanding of how DotPay POS works and how it can revolutionize your payment acceptance process. So, let’s embark on this insightful journey into the realm of DotPay POS and discover the immense value it can bring to your business operations.

How to get DotPay POS

To get a DotPay POS, you can follow these comprehensive steps:

  1. Research Aggregators: Start by researching aggregators and authorized ambassadors who distribute DotPay POS devices. You can search online or ask for recommendations from other agents or business owners who are already using DotPay. Look for reputable and reliable sources.
  2. Contact Aggregator: Once you have identified potential aggregators or ambassadors, reach out to them to express your interest in obtaining a DotPay POS. You can contact them through their provided contact information, such as phone numbers, emails, or websites.
  3. Provide Required Information: When contacting an aggregator or ambassador, they will ask for some basic information to set up your account. Be prepared to provide your full name, address, and BVN. This information is necessary for verification purposes.
  4. Pay Caution Fee: To acquire a DotPay POS, you will need to pay a caution fee. The caution fee is usually around N10,000. This fee acts as a security deposit and ensures that you are committed to using the POS device responsibly.
  5. Receive DotPay POS Device: After you have completed the registration process and paid the caution fee, the aggregator or ambassador will provide you with a DotPay POS device. The device is an Android-based device equipped with various transaction-processing capabilities.
  6. Obtain Login Credentials: Along with the DotPay POS device, you will receive login credentials for the DotPay platform. These credentials consist of a username and password. They allow you to access the DotPay platform to manage your account, view transaction details, and set up alerts.
  7. Set Up the DotPay POS: Once you have the DotPay POS device and login credentials, you can set up the device. Follow the instructions provided by DotPay for device configuration, connecting to the network, and ensuring the device is ready for transactions.
  8. Start Processing Transactions: With your DotPay POS device set up, you can begin processing transactions. The POS device enables various types of transactions, including cash withdrawals, bill payments, airtime top-ups, and more. Familiarize yourself with the device’s functionalities and operation to serve your customers efficiently.
  9. Maintain Transaction Volume: While there is no specific daily target for DotPay agents, it is essential to maintain a certain number of transactions each month to keep your account active. Be sure to process transactions regularly to meet the requirements and ensure continued access to the DotPay services.
  10. Seek Support from DotPay: If you encounter any issues or have questions during your journey as a DotPay agent, reach out to DotPay customer support. They can provide guidance, answer inquiries, and assist with any technical or operational challenges you may face.

By following these comprehensive steps, you can successfully obtain a DotPay POS and start offering convenient payment services to your customers.

How To Become Become Dotpay Agent

Becoming a DotPay agent is an opportunity to offer convenient payment services and earn commissions. Here is a comprehensive guide on how to become a DotPay agent:

  1. Meet the Requirements: Before applying to become a DotPay agent, ensure that you meet the necessary requirements. These typically include:
    • Nigerian Citizenship: You must be a Nigerian citizen to be eligible for the DotPay agent program.
    • Valid BVN: Having a valid Bank Verification Number (BVN) is essential for identity verification and account setup.
    • Business Location: DotPay requires agents to have a physical business location. This can be a shop, store, or any other suitable premises where you can operate the DotPay POS.
    • Caution Fee: Prepare to pay a caution fee, which serves as a security deposit to ensure your commitment as an agent.
  2. Research Aggregators and Ambassadors: Aggregators and authorized ambassadors are the key channels through which DotPay POS devices are distributed. Conduct thorough research to identify reputable aggregators or ambassadors who can assist you in becoming a DotPay agent.
  3. Contact Aggregators or Ambassadors: Reach out to the selected aggregators or ambassadors. You can contact them via the provided phone numbers, email addresses, or visit their offices. Express your interest in becoming a DotPay agent and inquire about their application process.
  4. Complete the Application Form: The aggregator or ambassador will provide you with an application form to fill out. Provide accurate information such as your personal details, business information, and any other required documentation.
  5. Submit Required Documents: Along with the application form, you may be asked to submit supporting documents. These may include:
    • Valid identification (e.g., national ID card, driver’s license, or international passport)
    • Proof of address (e.g., utility bill or bank statement)
    • Bank account details for commission payments
  6. Attend Training Sessions: Once your application is approved, you may be required to attend training sessions organized by DotPay or its authorized representatives. The training will familiarize you with the DotPay POS device, its features, functionalities, and transaction processing procedures.
  7. Receive DotPay POS Device: After completing the necessary training and fulfilling all requirements, you will be provided with a DotPay POS device. The device will be configured and ready for use.
  8. Set Up the DotPay POS: Follow the instructions provided by DotPay to set up your POS device. This typically involves connecting the device to a power source, establishing a network connection, and performing any required software updates.
  9. Start Serving Customers: Once your DotPay POS is set up, you can begin accepting payments and offering various services such as cash withdrawals, bill payments, and airtime top-ups. Ensure you are familiar with the operation of the POS device and adhere to the transaction procedures and guidelines provided by DotPay.
  10. Maintain Transaction Volume: While there is no specific daily target for DotPay agents, it is important to maintain a certain number of transactions per month to keep your account active. Regularly process transactions and actively promote the use of your DotPay services to customers.
ALSO READ  InstantCredit Login With Phone Number, Email, Online Portal, Website

DotPay POS Charges

The charges for using a DotPay POS device vary depending on the type of transaction. Here is a breakdown of some common transactions and their associated charges:

  1. Cash Withdrawal: DotPay charges a fee of N100 for each cash withdrawal transaction made using the POS device. This fee is deducted from the amount withdrawn.
  2. Bill Payment: When processing bill payments through DotPay POS, there is a nominal fee of N20 per transaction. This fee is applied for each bill payment made using the POS device.
  3. Airtime Top-up: DotPay allows customers to conveniently purchase airtime for their mobile phones using the POS device. For airtime top-ups, there is a small fee of N10 attached to each transaction.
  4. Money Transfer: When transferring money using the DotPay POS, there is a fee of N50 per transaction. This fee is applicable for each successful money transfer made through the POS device.

In addition to these transaction charges, there is also a merchant service charge. This charge is calculated as a percentage of the transaction amount and is typically around 2.5% of the total transaction value. The merchant service charge covers the cost of processing the transaction and ensuring secure payment processing.

Read Also: 6 best apps for investing and making money in Nigeria

DotPay POS Daily Target

DotPay POS does not have a daily target. There is no minimum or maximum amount of transactions that you need to process each day. However, you are expected to process a certain number of transactions each month in order to maintain your account.

If you do not process enough transactions, your account may be suspended. The number of transactions required to maintain your account will vary depending on your location and other factors.

If you are concerned about meeting the monthly transaction requirement, you can contact DotPay customer support for more information.

Here are some tips for increasing the number of transactions you process each day:

  • Place your POS device in a high-traffic area.
  • Offer discounts for customers who pay with their POS device.
  • Promote your POS device to your customers.
  • Partner with other businesses to accept payments.
  • Offer a variety of payment options.

By following these tips, you can increase the number of transactions you process each day and maintain your DotPay POS account.

DotPay POS Customer Care Phone and Whatsapp Number

Here are the contact details for DotPay POS customer care:

Phone: 08180000010 Whatsapp: 08180000020

DotPay provides customer care support through these channels to assist you with any inquiries, issues, or assistance related to your POS device and its services.

ALSO READ  How To Deactivate, Close Or Delete FCMB Mobile App And Internet Banking Account

When contacting DotPay customer care, you can:

  1. Report a problem: If you encounter any issues with your POS device, such as technical glitches or malfunctions, you can reach out to customer care for troubleshooting and support.
  2. Transaction assistance: If you need help with a specific transaction, such as a failed payment or incorrect amount, customer care can guide you through the necessary steps to resolve the issue.
  3. Information and guidance: Customer care is available to provide information about DotPay’s products, services, and features. If you have questions about certain functionalities or need clarification on any aspect of using the POS device, the customer care team can offer guidance.
  4. Feedback and suggestions: DotPay values customer feedback and encourages you to share your experiences, suggestions, or concerns. Customer care is the right channel to provide feedback that can help improve their services and address any issues you may have encountered.

DotPay’s customer care is dedicated to providing assistance and support around the clock. Whether you have inquiries during regular business hours or require immediate assistance outside of standard working hours, the customer care team is available to address your needs.

Read Also: PalmPay POS charges, Daily Target, Pos Machine Price: How To Get PalmPay POS Machine

DotPay POS Login

To login to your DotPay POS account, you can use your mobile phone or computer. Follow these steps:

  1. Go to the DotPay website or app.
  2. Click on the “Login” button.
  3. Enter your username and password.
  4. Click on the “Login” button.

If you have forgotten your username or password, you can click on the “Forgot Password” link. You will be asked to enter your email address. DotPay will send you an email with a link to reset your password.

Once you have logged in, you will be able to view your transactions, manage your account, and set up alerts.

Here are some of the things you can do when logged into your DotPay POS account:

  • View your transactions: You can view a list of all your recent transactions.
  • Manage your account: You can update your account information, such as your contact details and payment methods.
  • Set up alerts: You can set up alerts to be notified when certain events happen, such as a new transaction or a low balance.

If you have any problems logging into your DotPay POS account, you can contact customer care for help.

Here are some additional tips for logging into your DotPay POS account:

  • Use a strong password and keep it confidential.
  • Do not use the same password for multiple accounts.
  • Change your password regularly.
  • Be careful of phishing emails. Phishing emails are emails that appear to be from DotPay, but are actually from scammers. These emails may contain links that, if clicked, will take you to a fake DotPay website. Do not click on any links in phishing emails.


How do I become a DotPay agent? 

To become a DotPay agent, you need to meet certain requirements. These typically include being a Nigerian citizen, having a valid BVN (Bank Verification Number), having a business location, and paying a caution fee. Once you meet these requirements, you can contact an aggregator or ambassador authorized by DotPay to apply for a DotPay POS device and begin your journey as an agent.

How much does DotPay charge per transaction? 

The charges for using a DotPay POS device vary depending on the type of transaction. For example, the charge for a cash withdrawal is typically around N100, while the charge for a bill payment is around N20. It’s important to note that these charges are subject to change, so it’s always a good idea to check the latest fees on the DotPay website or contact customer care for the most up-to-date information.

How do I use DotPay? 

Using DotPay is fairly straightforward. Once you have obtained a DotPay POS device, you can log in to the DotPay platform using your mobile phone or computer. From there, you can process various transactions, such as cash withdrawals, bill payments, airtime top-ups, and money transfers. The POS device comes with a built-in printer, allowing you to provide receipts to your customers. DotPay offers training and support programs to ensure that you are familiar with the features and functionality of the POS device.

Which POS has no target?

DotPay POS does not have a daily target. Unlike some other POS systems, DotPay does not impose a specific minimum or maximum number of transactions that agents need to process each day. However, agents are expected to meet a certain number of transactions per month to maintain their account. This requirement may vary based on location and other factors.

How much does Moniepoint charge for $10,000? 

Moniepoint is another popular POS service provider in Nigeria. The charges for processing a $10,000 transaction through Moniepoint can vary.


In conclusion, obtaining a DotPay POS device is a straightforward process. You can contact an aggregator or ambassador to acquire the device by providing the necessary information and paying a caution fee. Once you have your DotPay POS, you can easily log in to the DotPay platform using your mobile phone or computer.