Home Finance How to Close, Delete or Deactivate your Okash Loan Account Easily

How to Close, Delete or Deactivate your Okash Loan Account Easily

Okash is a popular mobile lending platform that offers instant loans to individuals in need of quick cash. With its user-friendly interface and fast approval process, Okash has become a convenient solution for many people facing financial emergencies.

The app allows users to borrow money directly from their smartphones, without the need for paperwork or collateral. The loan amounts range from as little as 500 shillings to as high as 500,000 shillings, depending on the borrower’s creditworthiness. The repayment period is usually between 14 to 365 days, giving borrowers flexibility in managing their finances.

Okash has gained a reputation for its accessibility and convenience. With just a few taps on your phone, you can apply for a loan and receive the funds within minutes. The app also offers personalized loan limits based on your credit history and repayment behavior, making it easier for repeat borrowers to access larger loan amounts.

In this section, you will learn the simple steps you need to take to easily close, delete or deactivate your Okash loan account. We’ll also provide helpful tips and information to help make the process go as smoothly as possible. So, keep reading and you’ll be on your way to closing your Okash loan account in no time.

Reasons for Closing, Deleting or Deactivating Your Account 

There can be various reasons why you may want to close, delete, or deactivate your Okash loan account. Here are some common reasons why individuals choose to take these actions:

  • Financial Stability: If you have successfully managed your finances and are no longer in need of immediate cash, closing your Okash loan account can help you maintain financial stability. This ensures that you won’t be tempted to borrow unnecessary funds and incur additional interest charges.
  • Debt Consolidation: If you have multiple loans or debts, closing your Okash loan account may be a part of your debt consolidation strategy. By paying off your Okash loan and focusing on repaying your other debts, you can streamline your financial obligations and work towards becoming debt-free.
  • Privacy Concerns: Some individuals may be uncomfortable with sharing personal information on the Okash platform. If privacy concerns arise, closing, deleting, or deactivating your account can provide peace of mind and protect your personal data.
  • Loan Repayment Issues: If you’re facing difficulties repaying your Okash loan, closing your account may be a practical decision. By closing your account, you can prevent the accrual of additional interest and penalties, which can exacerbate your financial situation.
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Remember, it’s essential to carefully consider your individual circumstances and weigh the pros and cons before deciding to close, delete, or deactivate your Okash loan account.

What To Do Before Closing, Deleting or Deactivating Your Account 

Before you make the decision to close, delete, or deactivate your Okash loan account, there are a few important steps you should take to ensure a smooth process. Here’s what you need to do:

  1. Check your outstanding loan balance: Make sure you know how much you owe on your Okash loan before closing your account. This will help you plan your finances accordingly and avoid any surprises.
  2. Clear your repayments: Before closing your account, it’s crucial to clear any outstanding loan repayments. This will ensure that you’re not charged any additional interest or penalties after closing your account.
  3. Contact customer support: If you have any questions or concerns about closing your Okash loan account, it’s a good idea to reach out to their customer support team. They can provide guidance and assistance throughout the process.
  4. Review your loan agreement: Take the time to carefully review your loan agreement to understand any terms and conditions related to closing your account. This will help you avoid any potential complications or issues.
  5. Withdraw any available funds: If you have any remaining funds in your Okash account, be sure to withdraw them before closing your account. This will ensure that you don’t lose any money.

By following these steps, you’ll be well-prepared to close, delete, or deactivate your Okash loan account with ease.

How to Close, Delete or Deactivate your Okash Loan Account Easily 

Step 1: Contact Customer Support:

  • Reach out to Okash’s customer support via email at support@o-kash.com to initiate the account closure process.

Step 2: Subject Line:

  • In the subject line of the email, clearly state your intention: “Request to Close My Okash Loan Account.”

Step 3: Provide Account Information:

  • In the body of the email, include your full name, registered email address, and phone number associated with your Okash account. This information will help Okash locate your account quickly.

Step 4: Reason for Closure

  • Explain in detail why you want to close your Okash account. This information can be valuable for Okash to understand user feedback and improve their services.
  • Step 5: Outstanding Loan:
    • If you have an outstanding loan, provide information about how you intend to repay it. You can inquire about the remaining balance and discuss a repayment plan if needed.
  • Step 6: Request Confirmation:
    • Kindly request a confirmation email from Okash customer support once your account closure request has been processed.
  • Step 7: Follow-Up:
    • If you don’t receive a response within a reasonable time frame (e.g., a few business days), consider sending a follow-up email to ensure your request is being addressed.
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What happens after closing, deleting or deactivating your Account 

After closing, deleting, or deactivating your Okash loan account, there are a few important things to keep in mind. Here’s what happens after you take these actions:

  • No further borrowing: Once your account is closed, you won’t be able to borrow from Okash in the future. This means that you’ll need to seek alternative sources of funding if you find yourself in need of a loan.
  • Repayment of outstanding balance: Closing your account doesn’t absolve you of your repayment responsibilities. You are still responsible for repaying any outstanding loan balance according to the terms and conditions of your loan agreement.
  • No access to account information: After closing your account, you will no longer have access to your loan history, repayment information, or any other account details. It’s important to keep this in mind and make sure you have any necessary records or information before closing your account.
  • Data protection: Okash will continue to protect your personal information even after you close your account. They have measures in place to safeguard your data and ensure its confidentiality.

By understanding what happens after closing, deleting, or deactivating your Okash loan account, you can make an informed decision and plan accordingly for your financial future.

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How can I cancel my OKash loan?

You can cancel your OKash loan within 24 hours of disbursement. To do this, you need to contact OKash customer support and request to cancel your loan. They will need to verify your identity and may ask you some questions about your account.

How can I delete my account in OKash app?

You can delete your OKash account by following these steps:

  1. Log in to your OKash account.
  2. Go to the “Profile” section.
  3. Click on “Delete Account”.
  4. Enter your password and click on “Delete Account” again.

How do I delete my loan account?

You cannot delete your loan account directly. You need to pay off your loan in full before you can delete your account.

What happens when you don’t pay OKash loan?

If you do not pay your OKash loan, you will be charged late fees and interest. Your account may also be reported to the credit bureaus, which can damage your credit score. In some cases, OKash may also take legal action against you.

Can my BVN be blocked by a loan app?

Yes, your BVN can be blocked by a loan app if you do not repay your loan. This is because your BVN is a unique identifier that is used to track your credit history. If you have a history of defaulting on loans, your BVN may be blocked by lenders to prevent you from taking out more loans.


In conclusion, closing, deleting, or deactivating your Okash loan account is a straightforward process that can be done easily. Whether you’re seeking financial stability, consolidating debts, or concerned about privacy, taking these actions can provide peace of mind and help you move forward with your financial plans.

By following the steps outlined in this blog post and understanding the implications, you’ll be able to easily close, delete, or deactivate your Okash loan account and take control of your financial future.