Home Finance How to Close, Delete or Deactivate your Easybuy Account Easily

How to Close, Delete or Deactivate your Easybuy Account Easily

EasyBuy is a mobile device financing platform that allows users to purchase smartphones and other devices on credit and pay back in more comfortable monthly installments. It is operated by Palmcredit, a consumer loan company.

To use EasyBuy you will need to provide some basic information about yourself, such as your name, email address, phone number, and bank account details. You will also need to provide a copy of your ID card or driver’s license.

Nevertheless, this blog post wants to educate you on an aspect where you can easily close your Easybuy account. We’ll provide step-by-step instructions on how to delete or deactivate your Easybuy account quickly and easily. We’ll also provide tips on how to make sure all your data is secure during the process. By the end of this guide, you’ll be able to safely and securely close your account with confidence.

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Why You Might Want to Close Your Easybuy Account 

While Easybuy is a convenient and reliable online retail platform, there are several reasons why you might want to close your account. Here are some possible reasons:

  1. Limited Use: If you find that you no longer use Easybuy or have alternative online shopping platforms that better suit your needs, closing your account can help declutter your online presence.
  2. Privacy Concerns: Some users may have privacy concerns and prefer not to have their personal information stored on an online platform. If this is the case for you, closing your Easybuy account can give you peace of mind.
  3. Budgeting: Closing your Easybuy account can be a proactive step towards managing your finances better. By limiting access to online shopping platforms, you can exercise more control over your spending habits.
  4. Changing Preferences: As your preferences and lifestyle change, your shopping habits may evolve as well. If Easybuy no longer aligns with your preferences, closing your account can be a logical next step.

Remember, before closing your Easybuy account, it’s important to consider any outstanding orders or subscriptions. Additionally, ensure that you have backed up any important data associated with your account. By evaluating your reasons for closure and taking the necessary precautions, you can confidently move forward with closing your Easybuy account.

Things to Consider Before Closing Your Account   

Closing your Easybuy account is a big decision, and it’s important to consider a few things before taking that step. Here are some key factors to keep in mind:

  1. Outstanding orders or subscriptions: Before closing your account, make sure to check for any pending orders or active subscriptions. It’s essential to complete any ongoing transactions or cancel subscriptions to avoid any unexpected charges or issues.
  2. Data backup: Take the time to back up any important data associated with your Easybuy account. This includes order history, payment details, and any saved preferences. By doing this, you can ensure that you have a record of your past transactions and information in case you need it in the future.
  3. Return policy: Familiarize yourself with Easybuy’s return policy, especially if you have recently made purchases. Closing your account may impact your ability to return items or seek refunds. Understanding the return policy will help you plan accordingly and avoid any inconvenience.
  4. Account reactivation: Consider whether you might want to reactivate your Easybuy account in the future. If you anticipate returning to the platform at some point, it might be better to deactivate your account temporarily instead of permanently deleting it. This way, you can reactivate it later without going through the process of creating a new account.
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Taking these factors into account will ensure a smooth and hassle-free closure of your Easybuy account. By considering these points, you can make an informed decision and move forward confidently.

How to Close, Delete or Deactivate Your Account on Easybuy  

Step 1: Pay off Your Outstanding Debt:

  • Before closing your Easybuy account, make sure you’ve paid off any outstanding debt or installments you owe. This will ensure that you settle all financial obligations.

Step 2: Account Settlement Confirmation:

  • After making the final payment, ensure that you receive a confirmation of your account settlement. This should include details of the amount paid, the date of payment, and the cleared status of your account.

Step 3: Reach Out to Easybuy:

  • Contact Easybuy’s customer support through the official channels provided by the company. This could be through email, phone, or any other contact method specified on their website or app.

Step 4: Subject Line:

  • In your communication, use a clear subject line such as “Request to Close or Deactivate Easybuy Account.”

Step 5: Provide Account Information:

  • In your message, provide your full name, registered email address, and phone number associated with your Easybuy account. This information will help Easybuy locate your account quickly.

Step 6: Confirmation of Debt Payment

  • Mention in your message that you have successfully paid off your outstanding debt and provide the relevant transaction details as proof of payment.

Step 7: Request Account Closure:

  • Clearly state your intention to close, delete, or deactivate your Easybuy account. Be specific about the action you want to take.

Step 8: Follow Procedures:

  • Follow any specific procedures or instructions provided by Easybuy’s customer support regarding account closure. They might have a formal process that you need to follow.

Step 9: Confirm Account Closure

  • Once Easybuy has processed your request, they should send you a confirmation email stating that your account has been closed, deleted, or deactivated.

Step 10: Verify Account Closure

  • Log in to the Easybuy app or website after a few days to ensure that your account is indeed closed, and you no longer have access to it.

Account closure is a significant decision, so be sure to settle any outstanding obligations before initiating the process. If you encounter any challenges during the closure process, don’t hesitate to communicate with Easybuy’s customer support for assistance.

What Happens After Closing, Deleting or Deactivating Your Account    

So you’ve successfully closed, deleted, or deactivated your Easybuy account, but what happens next? Here’s what you need to know:

  1. Account information removal: Easybuy will remove all your personal information from their database. This means that your name, email address, and any other personal details will no longer be associated with your closed account.
  2. Loss of access: After closing your account, you will no longer have access to your order history, saved preferences, or any other account-related data. It’s important to remember this and make any necessary backups before proceeding with the closure process.
  3. Unsubscribe from communications: Easybuy will no longer send you promotional emails or updates about new products or services. You can rest assured knowing that your inbox will no longer be cluttered with marketing messages.
  4. No more account activity: Any pending orders, returns, or refunds associated with your account will no longer be processed. It’s essential to address any outstanding issues or complete any necessary transactions before closing your account.
  5. Reopening your account: If you ever decide to return to Easybuy, you will need to create a new account. Keep in mind that this means starting from scratch, including setting up payment details and preferences.
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Remember, closing your Easybuy account is a permanent action, and you will not be able to recover any account data once it’s closed. Therefore, it’s crucial to carefully consider your decision and make any necessary backups before proceeding.


Will Easybuy block my phone?

No, Easybuy will not block your phone. However, if you default on your loan, they may send you messages or calls to remind you to make your payments. They may also report you to the credit bureaus, which could damage your credit score.

What are the disadvantages of Easybuy?

The disadvantages of Easybuy include:

  • High-interest rates: Easybuy charges an interest rate of 6-9% per month on its loans. This is higher than the interest rates charged by traditional banks, but EasyBuy loans are also much easier to get.
  • Late payment fees: If you miss a payment on your Easybuy loan, you will be charged a late payment fee. These fees can be substantial, so it is important to make sure that you can make your payments on time.
  • Potential for credit damage: If you default on your Easybuy loan, it could damage your credit score. This could make it difficult to get a loan in the future.

How do I remove security plugins from my Android phone?

To remove security plugins from your Android phone, you can follow these steps:

  1. Go to your phone’s settings.
  2. Tap on “Security”.
  3. Tap on “Device administrators”.
  4. Find the security plugin that you want to remove and tap on it.
  5. Tap on “Uninstall”.

When did Easybuy start in Nigeria?

Easybuy started in Nigeria in 2019.

Who is the owner of Easybuy?

Easybuy is owned by Palmcredit, a consumer loan company.


In conclusion, closing, deleting, or deactivating your Easybuy account is a simple process that can help you declutter your online presence, address privacy concerns, or take control of your spending habits. Easybuy’s user-friendly interface, extensive product catalog, secure payment system, and reliable customer support make it a popular choice for online shoppers. However, if you find that Easybuy no longer aligns with your preferences or needs, closing your account can be a logical next step.

Before closing your Easybuy account, consider any outstanding orders or subscriptions, backup important data associated with your account, familiarize yourself with Easybuy’s return policy, and decide whether you might want to reactivate your account in the future. Follow the step-by-step instructions provided by Easybuy to close, delete, or deactivate your account, and make sure to keep any confirmation messages or emails for your records.

Remember that closing your Easybuy account is a permanent action and will result in the loss of access to your account-related data. However, by following these guidelines and considering all the necessary factors, you can confidently move forward with closing your Easybuy account.