Experience customer care like never before with MoniePoint. In a world where reliable support and efficient assistance are paramount, MoniePoint sets itself apart by delivering an exceptional level of service. This article is dedicated to providing you with all you need to know about MoniePoint’s Customer Care. Explore the various contact options available, including phone numbers, WhatsApp channels, email addresses, and physical contact addresses. Discover how MoniePoint goes the extra mile to address your banking needs promptly and professionally, ensuring a seamless customer experience that surpasses all expectations.
About Moniepoint
Moniepoint is a Nigerian financial technology (fintech) company that provides digital payment solutions and operates a network of agent banking services. The company aims to make financial services accessible and convenient for individuals and businesses in Nigeria, particularly those in underserved areas.
Moniepoint operates as an agent banking platform, which means it partners with various financial institutions to offer banking services through a network of agents spread across the country. These agents, known as Moniepoint agents, are individuals or businesses that provide cash-in, cash-out, fund transfers, bill payments, and other financial services on behalf of Moniepoint and its partner banks.
The services provided by Moniepoint agents are mainly cash-based, allowing customers to deposit or withdraw cash, send money to other individuals, pay bills, and perform other basic banking transactions. Moniepoint has a mobile app that enables users to locate nearby agents, initiate transactions, and manage their accounts digitally.
By leveraging technology and a wide network of agents, Moniepoint aims to bridge the gap between traditional banking services and the unbanked or underbanked population in Nigeria. It provides financial services in areas where physical bank branches are scarce, making it easier for individuals and businesses to access basic banking services.
Moniepoint has gained popularity in Nigeria due to its ease of use, convenience, and accessibility. It has expanded its agent network significantly, allowing more people to access financial services and conduct transactions in their local communities. The company’s services contribute to financial inclusion efforts in Nigeria, enabling individuals and small businesses to participate more actively in the formal economy.
MoniePoint Customer Care Phone Number
To reach MoniePoint’s customer care, you can dial 0814 150 0017 from your phone and follow the prompts or speak with a customer service representative.
Read Also: How to Invest 5000 Naira to get N1Million ROI Today
MoniePoint Customer Care Whatsapp Number
To contact MoniePoint on WhatsApp, you can save the number 0814 150 0017 in your phone’s contacts and then initiate a chat with them through the WhatsApp messaging app.
Please note that WhatsApp numbers and contact information can change over time. It’s always a good idea to verify the WhatsApp number directly from MoniePoint’s official website or other reliable sources to ensure accuracy.
Moniepoint Customer Care Email Address
To reach MoniePoint’s customer care via email, compose a new email and address it to support@moniepoint.com. Clearly explain your query or concern in the email and provide any relevant details that can help them assist you more effectively. Make sure to use a subject line that accurately reflects the nature of your inquiry.
Moniepoint Contact Address
MoniePoint’s contact address is situated at Oyo-Ibadan Road, Idi-Agba, Ilora, Oyo State, Nigeria. This location serves as a hub for their operations and provides a physical presence for customers and partners to connect with the company.
Read Also: 5 Businesses that Makes 1 Million Naira Monthly
Located in the vibrant state of Oyo, MoniePoint’s contact address reflects their commitment to expanding financial access and empowering individuals and businesses in Nigeria. By establishing a presence in Ilora, a town along the Oyo-Ibadan Road, MoniePoint aims to cater to the financial needs of both urban and rural communities in the region.
FAQS
What is Moniepoint’s official email address?
Moniepoint email address is support@moniepoint.com
How do I contact Moniepoint customer service?
- To contact Moniepoint customer service, you can try the following methods:
- Phone: You can call Moniepoint’s customer care number, if available, to speak with a customer service representative. Please refer to their official website or previous communications for the specific phone number.
- Email: Send an email to Moniepoint’s customer support team using their official email address, if available. Refer to their website or other reliable sources for the correct email address.
- Social Media: Reach out to Moniepoint’s official social media accounts for support inquiries or assistance. They may have dedicated support channels on platforms like Facebook or Twitter.
Which bank owns Moniepoint POS?
Moniepoint is a fintech company that partners with various financial institutions, including banks, to provide their agent banking services. As an agent banking platform, Moniepoint works with multiple banks, allowing their agents to facilitate financial transactions on behalf of these partnering banks. Therefore, Moniepoint does not have a single bank that exclusively owns its POS (Point of Sale) system.
How much loan can Moniepoint give?
The loan amount that Moniepoint can offer may vary depending on several factors, including their partnership with financial institutions and the specific loan products they provide.
How much does Moniepoint charge for ₦50,000?
It’s worth noting that moniepoint charges a flat rate of #100 for transactions above #50,000.
Conclusion
In summary, MoniePoint offers various ways to contact their customer care team., In this article, we have provided you with all the necessary details to reach moniepoint via various channels, such as number, email address etc. Additionally, MoniePoint has a physical contact address available for in-person visits or correspondence. For the most accurate and up-to-date details, it’s recommended to consult MoniePoint’s official channels.
