How To Deactivate, Close Or Delete Stanbic IBTC Mobile App And Internet  Banking  Account

If you are no longer using the Stanbic IBTC mobile app or internet banking account, you may want to deactivate, close or delete it. 

Doing so is relatively straightforward and can be accomplished in just a few steps. In this blog post, we will provide a step-by-step guide on how to deactivate, close or delete your Stanbic IBTC mobile app and internet banking account.

Why Would You Want To Deactivate, Close, Or Delete Your Stanbic IBTC Mobile App And Internet Banking Account?

There are a few reasons why you might want to do this. 

Here are some common motivations for taking this step:

  1. Switching banks: If you’ve decided to move your accounts to another bank, you may no longer need your Stanbic IBTC app or internet banking account.
  2. Security concerns: If you suspect that your account has been compromised or you have concerns about the safety of your personal information, deactivating or closing your account can provide peace of mind.
  3. Limited usage: If you rarely use your Stanbic IBTC app or internet banking services, you may find it unnecessary to keep the account active.
  4. Simplifying your finances: Closing unused accounts can help streamline your financial management and reduce clutter.

Remember, it’s important to consider the implications of deactivating, closing, or deleting your account before taking action. Now that we’ve explored some of the reasons why you might want to do this, let’s move on to the next section to learn how to deactivate, close, or delete your Stanbic IBTC mobile app and internet banking account.

How To Deactivate, Close Or Delete Stanbic IBTC Mobile App And Internet Banking  Account

Here are the steps on how to deactivate, close, or delete your Stanbic IBTC mobile app and internet banking account:

  • Deactivate:
    1. Open the Stanbic IBTC mobile app.
    2. Tap on the “Profile” tab.
    3. Scroll down and tap on “Deactivate Account”.
    4. Enter your password and tap on “Deactivate Account” again.
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Once your mobile app has been deactivated, you will no longer be able to use it to access your bank account. However, your internet banking account will still be active.

  • Close:
    1. Go to any Stanbic IBTC branch.
    2. Bring your valid identification card.
    3. Request to speak to a customer service representative.
    4. Tell the customer service representative that you want to close your Stanbic IBTC account.
    5. The customer service representative will ask you for your account number and other relevant information.
    6. The customer service representative will then process your request.

Once your account has been closed, your mobile app and internet banking account will both be deactivated.

  • Delete:
    1. Go to any Stanbic IBTC branch.
    2. Bring your valid identification card.
    3. Request to speak to a customer service representative.
    4. Tell the customer service representative that you want to delete your Stanbic IBTC account.
    5. The customer service representative will ask you for your account number and other relevant information.
    6. The customer service representative will then process your request.

Once your account has been deleted, your mobile app and internet banking account will both be deactivated and you will no longer be able to access your bank account.

What Happens After You Deactivate, Close, or Delete Your Account?

After you deactivate, close, or delete your Stanbic IBTC mobile app and internet banking account, there are a few important things to keep in mind. 

Here’s what happens next:

  1. Access to your account is no longer available: Once your account is deactivated, closed, or deleted, you will no longer be able to log in or access any of the features or services associated with your Stanbic IBTC mobile app or internet banking account.
  2. Transactions and balances: Any pending transactions or outstanding balances on your account may still be processed or charged. Make sure to double-check if there are any pending activities on your account before deactivating, closing, or deleting it.
  3. Loss of account history: Deactivating, closing, or deleting your account means that you will lose all transaction history, account statements, and other related information. It’s a good idea to download or save any important data before taking this step.
  4. Loss of personalized settings: Any personalized settings or preferences you have set up within your Stanbic IBTC mobile app or internet banking account will be lost. This includes things like notifications, transaction limits, and beneficiary information.
  5. Future access: If you change your mind and want to re-activate or reopen your account, you may need to contact Stanbic IBTC customer support and go through a verification process.
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Remember, deactivating, closing, or deleting your Stanbic IBTC mobile app and internet banking account is a serious step that should be carefully considered. Be sure to understand the implications and take any necessary precautions before proceeding.

Read Also: How To Deactivate, Close Or delete Union Bank Mobile App And Internet Banking Account

FAQS

How do I reactivate Stanbic IBTC mobile app?

To reactivate your Stanbic IBTC mobile app, you can follow these steps:

  1. Go to the Stanbic IBTC Quick Services Portal.
  2. Click on the “Reactivate Account” tab.
  3. Enter your account number and password.
  4. Click on the “Reactivate Account” button.

Once you have reactivated your mobile app, you will be able to access your bank account again.

How do I reset Stanbic online banking?

To reset your Stanbic online banking, you can follow these steps:

  1. Go to the Stanbic IBTC internet banking website.
  2. Click on the “Forgot Password” link.
  3. Enter your account number and registered phone number.
  4. Enter the OTP that is sent to your phone.
  5. Click on the “Reset Password” button.

Once you have reset your password, you will be able to log in to your internet banking account again.

How do I reactivate my Stanbic ibtc account online?

To reactivate your Stanbic ibtc account online, you can follow these steps:

  1. Go to the Stanbic IBTC internet banking website.
  2. Click on the “My Account” tab.
  3. Scroll down and click on “Reactivate Account”.
  4. Enter your account number and password.
  5. Click on the “Reactivate Account” button.

Once you have reactivated your account, you will be able to access it online again.

How do I recover my Stanbic ibtc internet banking ID?

To recover your Stanbic ibtc internet banking ID, you can follow these steps:

  1. Go to the Stanbic IBTC internet banking website.
  2. Click on the “Forgot ID” link.
  3. Enter your account number and registered phone number.
  4. Enter the OTP that is sent to your phone.
  5. Click on the “Submit” button.

Once you have submitted your request, Stanbic IBTC will send you your internet banking ID via SMS.

What do I do if I forgot my user ID for Internet banking?

If you have forgotten your user ID for Internet banking, you can follow the steps mentioned above to recover it. You can also contact Stanbic IBTC customer support for help.

Conclusion 

In this blog post, we have provided a step-by-step guide on how to deactivate, close, or delete your Stanbic IBTC mobile app and internet banking account. We discussed the various reasons why someone might choose to take this step, such as switching banks, security concerns, limited usage, and simplifying their finances. 

Overall, deactivating, closing, or deleting your Stanbic IBTC mobile app and internet banking account is a serious step that should be carefully considered.