How to Close, Delete or Deactivate your Renmoney Account Easily

Renmoney is a prominent financial institution that operates as a microfinance bank, catering to the financial needs of individuals seeking loan services and savings solutions. Established with the aim of providing accessible financial assistance, Renmoney has positioned itself as a reliable partner in managing personal finances.

However, maybe due to situation changes, you might need to close or deactivate your Renmoney account. This can be a difficult and daunting process if you don’t know how to do it. Fortunately, in this blog post, we will provide step-by-step instructions on how to easily close, delete or deactivate your Renmoney account. We’ll also explain the advantages and disadvantages of each of these options so that you can make the best decision for your situation.

Why Would You Want to Close or Deactivate Your Renmoney Account? 

There are several reasons why you might want to take this step. Here are a few common ones:

  1. Dissatisfaction with services: If you have had a negative experience with Renmoney or are dissatisfied with their services, you may choose to close your account. This could include issues with customer service, high fees, or inconvenient policies.
  2. Financial concerns: If you are facing financial difficulties or are no longer in need of the services provided by Renmoney, closing your account may be a viable option. This can help you cut unnecessary expenses and better manage your finances.
  3. Security concerns: In today’s digital age, online security is a top priority. If you suspect any unauthorized activity on your Renmoney account or have concerns about the safety of your personal information, it may be best to close or deactivate your account to protect yourself.
  4. Changing financial institutions: If you have decided to switch to a different financial institution or lender, closing your Renmoney account can help streamline your banking and financial activities.

Remember, these are just a few examples of why someone might choose to close, delete, or deactivate their Renmoney account. It’s important to evaluate your circumstances and determine the best course of action for you.

Things To Consider before closing your Renmoney account 

Before closing your Renmoney account, there are a few important things to consider. These factors can help you make an informed decision and ensure a smooth transition. Here are some key considerations:

  1. Review your account activity: Take the time to thoroughly review your account statements and transaction history. Make sure there are no pending transactions, outstanding balances, or any other loose ends that need to be addressed before closing your account.
  2. Understand any potential fees or penalties: Check Renmoney’s terms and conditions to understand if there are any fees or penalties associated with closing your account. Some financial institutions may charge an early account closure fee or require you to meet specific requirements before closing.
  3. Update any recurring payments or direct deposits: If you have any recurring payments or direct deposits linked to your Renmoney account, make sure to update them with your new banking information. This will ensure that you don’t experience any disruptions in your financial obligations.
  4. Consider alternative solutions: If you’re considering closing your Renmoney account due to financial concerns, explore other options first. Renegotiating the terms of your loan or seeking financial advice may be more beneficial than closing your account outright.
  5. Seek customer support: If you have any questions or concerns about closing your Renmoney account, reach out to their customer support team. They can provide guidance, address any issues, and help you make an informed decision.
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Remember, closing your Renmoney account is a serious decision that can have long-term consequences. It’s essential to carefully weigh the pros and cons and consider your circumstances before proceeding.

How to Close, Delete or Deactivate your Renmoney Account Easily

Closing, deleting, or deactivating your Renmoney account doesn’t have to be a daunting process. With our step-by-step guide, we’ll show you how to easily close, delete, or deactivate your account. Here’s what you need to do:

  1. Contact customer support: Start by reaching out to Renmoney’s customer support team. They can provide you with the necessary instructions and guide you through the account closure process. Be prepared to provide them with any required information or documentation.
  2. Complete any outstanding transactions: Before closing your account, make sure to settle any outstanding balances or pending transactions. This will help ensure a smooth closure without any loose ends.
  3. Withdraw your funds: If you have any funds remaining in your Renmoney account, make sure to withdraw them before initiating the closure. This can be done through an ATM, online banking, or by visiting a Renmoney branch.
  4. Follow the closure procedure: Renmoney may have specific procedures in place for closing, deleting, or deactivating accounts. Make sure to follow these instructions carefully to avoid any unnecessary complications.
  5. Confirm closure: After completing the closure process, double-check with Renmoney to confirm that your account has been successfully closed, deleted, or deactivated. Keep any confirmation numbers or emails for your records.

Remember, it’s essential to carefully consider your decision before closing your Renmoney account. Evaluate your financial situation and explore alternative solutions if necessary. And always reach out to Renmoney’s customer support for assistance throughout the process.

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What Happens After Closing or Deactivating Your Renmoney Account? 

Once you have successfully closed, deleted, or deactivated your Renmoney account, there are a few important things to keep in mind. Here’s what you can expect to happen:

  1. Account closure confirmation: After completing the closure process, you should receive a confirmation from Renmoney that your account has been successfully closed, deleted, or deactivated. This confirmation may be in the form of an email or a confirmation number.
  2. Discontinuation of services: Once your account is closed, you will no longer have access to the services and features provided by Renmoney. This includes online banking, loan applications, and customer support specific to your account.
  3. Cancellation of recurring payments: If you had any recurring payments set up with Renmoney, they will be canceled automatically after your account is closed. However, it’s always a good idea to double-check and ensure that the cancellations have been processed.
  4. Financial record keeping: It’s important to retain any confirmation emails or numbers related to the closure of your Renmoney account. These records can serve as proof of account closure in case any issues or disputes arise in the future.
  5. Explore alternative financial options: After closing your Renmoney account, you may want to consider alternative financial institutions or lenders to meet your banking and loan needs. Take the time to research and compare options that align with your financial goals and preferences.
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Remember, closing, deleting, or deactivating your Renmoney account is a significant decision. Make sure to evaluate your options and consider the potential implications before proceeding. If you have any questions or concerns, don’t hesitate to reach out to Renmoney’s customer support for further assistance.


What happens if I don’t pay my Renmoney loan?

If you’re unable to make payments on your Renmoney loan as agreed upon, it’s essential to communicate with Renmoney as soon as possible. Ignoring your loan obligations can result in late payment fees, increased interest, and damage to your credit score. Renmoney might also take steps to recover the outstanding amount, which could involve contacting you for payment, reporting the delinquency to credit bureaus, and possibly taking legal action. It’s always best to reach out to Renmoney’s customer support to discuss your situation and explore potential solutions, such as restructuring the loan.

How do I recover my Renmoney account?

 If you’re referring to recovering access to your Renmoney online account, the process usually involves resetting your password. On the Renmoney website or app, you’ll find a “Forgot Password” or “Reset Password” option. Click on it, and they’ll guide you through steps to verify your identity, like using your registered email or phone number. After confirming your identity, you can create a new password and regain access to your account.

What is the other name for Renmoney? 

Renmoney is sometimes referred to as “Renmoney Microfinance Bank.” This alternate name reflects its status as a microfinance institution that offers financial services such as loans and savings to individuals.

How do I email Renmoney customer care?

 To email Renmoney’s customer care, simply send an email to their official customer support email address at This email address is typically provided on their official website or in communication materials. When composing the email, make sure to provide clear and accurate information about your query or concern, including your account details for reference.

 Who is the owner of Renmoney? 

Renmoney is owned by Renmoney MFB Limited, a microfinance bank in Nigeria.  


In conclusion, closing, deleting, or deactivating your Renmoney account is a decision that should be carefully considered based on your circumstances. Whether it’s dissatisfaction with services, financial concerns, security issues, or changing financial institutions, there are valid reasons for wanting to take this step.

After closing your Renmoney account, expect to receive a closure confirmation, discontinue services provided by Renmoney, cancel recurring payments, retain financial records, and explore alternative financial options that align with your goals.

Remember, if you have any questions or concerns throughout the process, don’t hesitate to reach out to Renmoney’s customer support. They are there to assist you and ensure a seamless experience.