Home Finance Baxi Customer Care Phone Number, WhatsApp Number, Email Address, and Office Address

Baxi Customer Care Phone Number, WhatsApp Number, Email Address, and Office Address

When it comes to financial services, having reliable customer care is paramount. Baxi understands the importance of providing exceptional support to its customers. Whether you have questions, need assistance, or want to provide feedback, Baxi’s customer care team is dedicated to ensuring your experience is seamless and satisfying. 

In this comprehensive guide, we will delve into the various contact options available, including phone numbers, WhatsApp, email address, and office address. By equipping yourself with this valuable information, you can confidently reach out to Baxi‘s customer care and receive the assistance you need.

Baxi Customer Care Phone Number

Baxi’s customer care is just a phone call away. Dial the following number to connect with a knowledgeable representative:

  • Baxi Customer Care Number: +234 700 2294 2624

Whether you have inquiries regarding transactions, account management, or any other aspect of Baxi’s services, their dedicated team is prepared to address your concerns promptly and professionally.

Baxi Customer Care WhatsApp Number

In the era of instant messaging, Baxi offers WhatsApp support for quick and convenient communication. Reach out to their customer care team through the following WhatsApp number:

  • Baxi WhatsApp Number: +234 700 2294 2624
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Use this channel to seek assistance, obtain information, or receive guidance on utilizing Baxi’s services effectively. The responsive support on WhatsApp ensures that your queries are addressed in a timely manner.

Baxi Customer Care Email Address 

For detailed inquiries or complex matters, Baxi’s customer care team can be reached via email. Direct your correspondence to the following email address:

  • Baxi Customer Care Email: support@baxipay.com

Compose a well-articulated email, clearly outlining your concerns, and expect a thorough response from the dedicated customer care representatives. The email channel allows for comprehensive solutions and enables you to keep a record of the communication.

Baxi Office Address: Personalized Assistance and Face-to-Face Interactions

For those who prefer a personal touch or need in-person assistance, Baxi has a physical office where you can visit. The office address is as follows:

  • Baxi Office Address: 14, Bode Thomas Street, Surulere, Lagos, Nigeria

At the office, you can discuss matters directly with Baxi’s representatives, seek personalized assistance, or resolve complex issues. The Face-to-face interaction ensures a human connection and enhances the customer care experience.

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How do I contact Baxi customer care? 

You can contact Baxi customer care through the following channels:

  • Phone Number: Dial +234 700 2294 2624 to speak with a customer care representative.
  • WhatsApp: Reach out to Baxi customer care on WhatsApp using the number +234 700 2294 2624.
  • Email: Send an email to support@baxipay.com to communicate with Baxi customer care.
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Who is the owner of Baxi POS? 

Baxi POS is owned by the Baxi Group, a leading financial technology company in Nigeria.

How do I check my Baxi POS network status? 

To check your Baxi POS network status, follow these steps:

  • Ensure your POS device is turned on and connected to the internet.
  • Check the network signal or Wi-Fi indicator on your POS device to see if it is connected.
  • If there are any issues with the network connection, you can contact Baxi customer care for assistance.

What is the transaction limit for Baxi? 

The transaction limit for Baxi may vary depending on the type of transaction and account verification level. It is best to refer to the specific transaction limits set by Baxi or contact customer care for accurate information.

What is the maximum amount I can transfer in a day? 

The maximum amount you can transfer in a day using Baxi may depend on various factors such as your account verification level, transaction type, and regulatory requirements. It is recommended to check with Baxi customer care or refer to their documentation for the most up-to-date information on transfer limits.


Baxi takes pride in delivering exceptional customer care, and its various contact options reflect this commitment. Whether you prefer the convenience of a phone call, the ease of messaging via WhatsApp, the clarity of written communication through email, or the personalized assistance of an office visit, Baxi has you covered. 

Utilize the provided phone numbers, WhatsApp, email address, and office address to connect with their dedicated customer care team. Rest assured that your queries, concerns, and feedback will be handled with the utmost professionalism and efficiency. Baxi’s customer care is your gateway to an exceptional support system, ensuring that your experience with their financial services remains seamless and satisfying.