Forgot my MTN Momo Password and Pin – How to Reset, Change and Recover MTN Momo Password and Pin

Do you have an MTN Momo account but can’t remember your password or pin? Don’t worry, it happens to all of us. Fortunately, there is a simple way to reset, change, and recover your MTN Momo account password and pin. In this blog post, we will be discussing the steps you need to take to get back into your account and be on your way.

How to Reset MTN Momo Password and Pin 

If you find yourself unable to remember your MTN Momo account password or pin, don’t panic! Resetting them is a simple process. Here’s what you need to do:

1. Open the MTN Momo app or go to the MTN Momo website.
2. Click on the “Forgot password” or “Reset pin” option.
3. Enter your registered phone number or email address.
4. Follow the instructions provided to verify your identity.
5. Once verified, you’ll be prompted to create a new password or pin.
6. Enter and confirm your new password or pin.
7. Save your changes.

That’s it! You have successfully reset your MTN Momo account password or pin and can now access your account again. Don’t forget to keep your new password or pin in a safe place to avoid any future difficulties.

How to Change MTN Momo Password and Pin 

If you want to change your MTN Momo account password or pin, it’s a breeze! Follow these simple steps:

1. Open the MTN Momo app or visit the MTN Momo website.
2. Log in to your account using your current password or pin.
3. Navigate to the account settings or profile section.
4. Look for the option to change your password or pin.
5. Enter your current password or pin for verification.
6. Choose a new password or pin that meets the required criteria.
7. Confirm your new password or pin.
8. Save your changes.

Voila! You’ve successfully changed your MTN Momo account password or pin. Now you can enjoy a more secure account!

How to Recover MTN Momo Password and Pin 

If you’re struggling to recover your MTN Momo account password or pin, don’t worry, we’ve got you covered! Here’s how you can easily recover your MTN Momo password and pin:

1. Open the MTN Momo app or go to the MTN Momo website.
2. Click on the “Forgot password” or “Reset pin” option.
3. Enter your registered phone number or email address.
4. Follow the instructions provided to verify your identity.
5. Once verified, you’ll be prompted to create a new password or pin.
6. Enter and confirm your new password or pin.
7. Save your changes.

By following these steps, you’ll be able to recover your MTN Momo account password or pin and regain access to your account. It’s that simple!

Troubleshooting Tips 

Having trouble with your MTN Momo account password or pin? Don’t worry, we’ve got some troubleshooting tips to help you out. Here’s what you can try if you’re experiencing difficulties:

– Double-check that you’re entering the correct phone number or email address associated with your account.

– Make sure you have a stable internet connection before attempting to reset or recover your password or pin.

– If you’re still having issues, try clearing your cache and cookies, then restart the app or website.

– If all else fails, reach out to MTN customer support for further assistance.

Remember, we’re here to help you get back into your account and have a smooth Momo experience!

Read Also: Forgot my Eversend Password and Pin – How to Reset, Change and Recover Eversend

FAQS

How do I reset my MoMo PIN if I forgot it?

If you’ve forgotten your MoMo PIN (Mobile Money PIN), follow these steps to reset it:

• Dial the MoMo shortcode on your mobile phone (e.g., *123# for some service providers).
• Select the option for “Forgot PIN” or “Reset PIN.”
• You may be prompted to enter some personal information to verify your identity.
• Follow the on-screen instructions to reset your MoMo PIN. You might receive a temporary PIN via SMS or be asked to create a new one.

How do I reset my MoMo number?

Resetting your MoMo number may not be possible, as your mobile number is usually linked to your MoMo account during registration. If you need to change your mobile number associated with MoMo, you will typically need to visit the nearest MoMo agent or service center and provide valid identification for assistance.

How do I reactivate my MoMo account?

To reactivate your MoMo account, follow these general steps:

• Visit the nearest MoMo agent or service center.
• Provide your identification (e.g., ID card, passport) to verify your identity.
• Request assistance in reactivating your MoMo account.
• You may need to update your account details or complete any outstanding requirements.

The exact process may vary depending on your mobile money service provider, so it’s best to check with them for specific instructions.

How do I check my MoMo account?

To check the balance of your MoMo account, follow these steps:

• Dial the MoMo shortcode on your mobile phone (e.g., *123# for some service providers).
• Select the option for “Check Balance” or a similar option.
• Your current MoMo account balance will be displayed on your screen. You may also receive this information via SMS.

How do I contact MoMo customer service?

To contact MoMo customer service for assistance or inquiries, you can:

• Dial the customer service hotline provided by your mobile money service provider. This information is often available on their website or in their service materials.
• Visit the official website of your mobile money service provider and look for a “Contact Us” or “Customer Support” section. There, you may find options for contacting customer service through email, live chat, or a contact form.
• Visit a physical MoMo agent or service center, where you can speak to a customer service representative in person.

When contacting MoMo customer service, be sure to have your account details and any relevant information ready to assist with your inquiry or request.

Conclusion 

In conclusion, forgetting your MTN Momo account password or pin can be frustrating, but luckily there are simple solutions to help you regain access. By following the steps outlined in this blog post, you can easily reset, change, or recover your MTN Momo password or pin. Whether you’re using the MTN Momo app or the website, the process is straightforward and user-friendly. And if you encounter any difficulties along the way, don’t hesitate to reach out to MTN customer support for assistance. Remember to keep your new password or pin in a safe place and enjoy a secure and hassle-free MTN Momo experience!