How to Deactivate, Close or Delete GTB Mobile App And Internet Banking Account

Are you looking for a way to deactivate, close or delete your GTB Mobile app and Internet banking account? If so, this blog post is for you! We’ll walk you through the steps of closing your account, explaining each step in detail so you can make sure everything is done correctly. With this guide, you’ll have the peace of mind of knowing that your account is completely shut down and all of your information is safe.

Why You May Want to Deactivate or Delete Your GTB Mobile App and Internet Banking Account 

Here are some reasons why you may want to deactivate or delete your GTB (Guaranty Trust Bank) Mobile App and Internet Banking account:

  • Security Concerns:
  • Inactive Account:
  • Switching Banks:
  • Privacy and Data Concerns:
  • Reducing Digital Footprint:
  • Managing Finances Differently:
  • Changing Financial Goals:
  • Customer Service Issues:
  • Concerns About Fees:
  • Migrating to Another Platform:

Remember that deactivating or deleting your GTB Mobile App and Internet Banking account should be a carefully considered decision, and you should ensure all financial matters, including outstanding transactions and balances, are resolved before doing so.

How to deactivate, close or delete GTB Mobile app and Internet banking Account  

Deactivating, closing, or deleting your GTB (Guaranty Trust Bank) Mobile App and Internet Banking account involves specific steps to ensure the security of your financial information. Here’s a guide on how to do each of these actions:

Deactivating Your GTB Mobile App:

  • Login to Your Mobile App: Open the GTB Mobile App on your device and log in using your username and password or other required authentication methods.
  • Access Profile Settings: Look for the “Profile” or “Settings” option within the app. This may vary slightly depending on the app’s version and platform.
  • Find Deactivation Option: Navigate through the settings until you find the option to “Deactivate” or “Disable” your account. This option is typically available in the app’s security settings.
  • Follow Prompts: The app will likely guide you through a series of prompts or ask for your reasons for deactivation. Follow the on-screen instructions to confirm your decision.
  • Confirm Deactivation: Confirm your deactivation request. The app may ask for your password or other verification methods to ensure that the request is genuine.
  • Logout: After deactivating your account, be sure to log out of the app for added security.
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Closing Your GTB Internet Banking Account:

  • Visit the GTBank Website: Open your web browser and go to the GTBank official website (
  • Login to Internet Banking: Log in to your internet banking account using your username and password.
  • Contact Customer Support: To close your internet banking account, you’ll need to contact GTBank’s customer support. Look for the “Contact Us” or “Customer Support” section on the website.
  • Speak to a Representative: You may find a phone number, email address, or live chat option to reach out to a customer service representative. Contact them and explain that you want to close your internet banking account.
  • Provide Verification: The customer service representative may ask for verification details to confirm your identity and account ownership.
  • Follow Instructions: Follow the instructions provided by the representative to initiate the closure process. They may guide you through the necessary steps and may require you to send an official request via email or submit a form.
  • Receive Confirmation: After successfully closing your internet banking account, you should receive a confirmation message or email from GTBank.

Deleting Your GTB Mobile App and Internet Banking Account Permanently:

GTBank did not offer a direct option for users to delete their accounts permanently online. In such cases, it’s advisable to contact GTBank’s customer support or visit a local branch to inquire about the possibility of permanently closing your account and deleting associated data.

Remember, it’s important to thoroughly read through the instructions provided by GTB and to make sure you understand the implications of closing your account before proceeding.

Read Also: How to Deactivate, Close or Delete Eversend Account

Things to Keep in Mind Before Closing or Deleting Your Account 

Before you go ahead and close or delete your GTB Mobile app and Internet banking account, there are a few important things you should keep in mind. Here are some key points to consider:

  1. Outstanding Transactions: Make sure you have completed any pending transactions, such as payments or transfers, before closing your account. This will ensure that you don’t encounter any issues or delays with your finances.
  2. Auto Debits and Standing Orders: Take a moment to review any automatic debits or standing orders linked to your account. If you have any recurring payments set up, make sure to update them with your new banking information before closing your account.
  3. Access to Statements and Transaction History: Once your account is closed or deleted, you may no longer have access to your past statements and transaction history. If you need this information for tax purposes or for any other reason, make sure to download and save any relevant documents before closing your account.
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By keeping these considerations in mind, you can ensure a hassle-free process when closing or deleting your GTB Mobile app and Internet banking account.


How do I close the GTB Mobile Banking App?

To close the GTB Mobile App, you can simply uninstall it from your mobile device. This action removes the app from your device but doesn’t close your GTBank account.

How do I delete my GTBank account?

To delete your GTBank account, you will need to visit a GTBank branch in person and request to close your account. You’ll typically need to settle any outstanding balances and provide proper identification.

How do I block my GTB account on my mobile app?

To block or deactivate your GTB account through the mobile app, you may need to contact GTBank customer support or visit a branch for assistance. The process may involve identity verification and security checks.

How do I reactivate my GTB account?

If your GTB account is deactivated or blocked, you will need to contact GTBank customer support or visit a branch to initiate the reactivation process. The steps may vary depending on the reason for deactivation.

Can we reactivate a closed account?

Generally, it is not possible to reactivate a closed bank account. Once an account is closed, it is often considered final. If you wish to continue banking with the same institution, you would typically need to open a new account.


In closing, deactivating, closing, or deleting your GTB Mobile app and Internet banking account is a straightforward process that can be completed in a few simple steps. Whether you’re looking for a better banking option, concerned about security, or simply no longer need the services, this guide has provided you with the necessary information to take action.

Stay proactive in managing your financial portfolio and make the decision that best suits your current banking needs.